FAQ

BOOKING AND PRICING

How much do performers cost?

Performer rates depend upon the specialty and level of skill involved. We place performers into two general categories: ‘Standard’ and ‘Specialized’. Examples of ‘Standard’ performers include face-painters, balloon artists and stiltwalkers. ‘Specialized’ performers include real beard Santas, fire-breathers, and contortionists. ‘Standard’ rates are straightforward and do not vary, while ‘Specialized’ rates run the gamut and can change depending upon event details.

Why is there a price difference between strolling and show performers?

A sit-down show requires performers to have a higher level of skills, added rehearsal time, and often includes stage-specific props and equipment. Strolling performers may have a special skill or act, but their interaction with any audience member is limited and transitory. 

Why is there a difference in pricing for different dates?

The two main reasons for price differences are distance and dates. We are based in NYC, so travel fees may apply for events held outside of Manhattan. Since most event services are booked for weekends, booking an event on a weekend usually carries a higher rate than would apply for weekdays. Pricing may also vary due to holidays or the relative convenience of event details and location. 

Are there minimum booking requirements?

For most ‘Standard’ performers, there may be a 2, 3 or 4-hour minimum booking requirement depending upon the event’s location (i.e. distance from Manhattan) and time/day of the week. The minimum booking requirement may not apply to ‘Specialized’ talent.

How far do you travel?

We are based in NYC but have done large events as far north as the NY border of Canada and as far south as the Washington, D.C. area. Travel fees may apply for long-distance events, to cover travel costs and accommodations, as needed.

Are there any discounts available?

Yes. Generally speaking, a booking that requires 3+ performers or 3+ hours will start a discount rate. Unusual event hours or weekday bookings are other possible reasons for a discount.

CHANGES AND CANCELLATIONS

What happens if event details change?

We do our best to accommodate changes in event details, but we cannot guarantee a re-booking due to the nature of event entertainment booking policies. Please understand that all payments made, including the booking deposit, are non-refundable for any/all reasons.

What happens if the event is canceled?

Our policy is a 50% deposit requirement to confirm an event with the remaining balance due no later than 48 hours prior to the event booking start time. Please understand that deposits and balances are paid to services booked and are non-refundable. Once the deposit has been collected, it may be possible (but not guaranteed) to apply it to a re-booking. In the event that a booking is cancelled less than 48 hours prior to the scheduled event booking start time, any final balance paid would also be forfeited.

Do you provide rain dates?

We do not provide rain dates unless special fee accommodations have been made. A raindate may be arranged at the time of the original booking for an extra fee. Once a deposit has been collected, it may be possible (but not guaranteed) to apply it to a re-booking.

INSURANCE

Do you carry insurance?

Yes. As a corporate entity, we are legally required to carry BOTH liability and workers compensation insurances that cover all services provided. While many vendors do carry minimum liability insurance, they unfortunately fail to clarify to clients that the policy ONLY covers themselves as an individual performer and that whoever writes a check for services is liable for workers comp coverage. That situation DOES NOT PROTECT a client in event of multiple performers being hired and/or any potential workers compensation claims.

Do you provide “Additionally Insured” certificates?

Yes. Please allow 7 business days for the certificate to process.

PERFORMERS

What do performers wear?

Everyone we work with are professionals who own a wide variety of costume options and looks that would fit most event themes. Costumes and accessories are always theme- and event-appropriate.

Can you customize costumes?

Yes. Costumes may be customized for any event: anything from simple color coordination to full-scale custom designs. We work with a professional costume designer who can customize costumes for an applicable fee.  

Can we discuss event details directly with performers?

Our company policy is for all communication to go through one source, our booking agent, in order to avoid any miscommunication or misunderstanding. We take care to find out all relevant details and to pass all necessary information along to each performer.

Can we have direct contact information for the performer(s)?

Our company policy is to keep the personal contact information of all performers private. All the performers we send out to scheduled events have been provided with all necessary contact information for the event, and they are ready to perform by the booked time. They know to contact us immediately should any unforeseen issues arise. You may also contact us directly with any issues or concerns. We are available 24/7 to help and respond, as needed.

Can we cast performers?

Yes. The casting fee varies depending on event details.

Can we make specific performer requests?

We cannot guarantee the availability of any particular performer, but we will certainly do our best to accommodate any specific request you may have.

Are you hiring talent?

We are always on the lookout for top quality professional entertainers. Please email a resume and we will contact to arrange an interview.

OTHER QUESTIONS

Do you donate services?

Yes but on a quite limited basis. Aside from running an entertainment business, we also run around after a very busy kindergartener in whose school events we actively participate and are involved. Every year we receive an amazing number of service donation requests, so while we would like to accommodate more requests, we effectively cannot.

 What is the best project you have been involved in?

We traveled to Rochester, NY to participate in a fundraiser for Teens with Cancer. The team created “Balloon Manor,” a 10,000 square-foot mansion made entirely out of balloons. The massive balloon installation required 45 balloon artists and 100 volunteers, who all worked 18 hours a day for a week, to make it an amazing reality. The absolute joy and delight on the faces of those who experienced the balloon masterpiece was priceless and unforgettable. It was awesome and forever memorable!